Shipping Policy

All orders placed on are subject to a 1-3 business day processing window prior to shipment. Once shipped, it takes approximate 5-7 days delivery times based on your location. 

When your order is shipped out you will receive a shipping confirmation email containing your tracking information.


Shipping Disclaimers:

1. Changes to your order: Once your order is shipped we cannot modify it. This means, we cannot change the delivery address, shipping method or item(s) within the order.
2. Verify your shipping address: Please verify your shipping address is correct prior to completing check out. We do not replace or refund orders that are unable to be delivered due to incorrect or incomplete addresses.
3. Lost, stolen or missing packages: Once your order is shipped, we no longer have control over the delivery. If you believe your package is lost, stolen or missing we recommend opening a claim with the shipping courier.
4. Refunds: We do not issue refunds to orders that are scanned "Delivered". If your tracking is showing your package was delivered but you have not received it, we suggest
contacting your local post office and opening a claim.
5. Tracking numbers: Tracking numbers can be found within your shipping confirmation email which is sent to the email address used to place the order. Tracking numbers may take up to 48 hours to validate.
6. Return shipping cost: In the event you need to make a return, we do not cover return shipping costs. We will however issue a return label that will be deducted from your refund.
7. Our fulfillment centers: Orders may ship from our domestic fulfillment center or from our international shipping facility depending on current stock availability.
8. Shipping fees: We do do not up-charge on shipping costs therefore shipping fees are non-refundable.

Our Origin

Misty Organic began as a vision to bring the purest, most natural beauty solutions to the world. Our founder, inspired by the untouched beauty of nature, embarked on a journey to create a skincare and haircare line that harnesses the power of organic ingredients. From the lush fields to your home, Misty Organic is a testament to our commitment to pure, unadulterated beauty.


Our Objective

At Misty Organic, our mission is simple: to provide you with the finest organic products that not only enhance your natural beauty but also promote a healthier lifestyle. We believe in the power of nature and its ability to transform your skin and hair. Our products are carefully formulated to deliver the best results, ensuring that you experience the true essence of organic care.


Our Promise

We understand that the secret to exceptional products lies in listening to our customers. Your feedback and experiences are our most valuable assets, guiding us to refine and perfect our offerings. At Misty Organic, we are dedicated to continuous improvement, ensuring that our products evolve with your needs. Together, we journey towards a more beautiful, natural, and sustainable future.